Privacy policy
Ezee Valeting · Last updated 11 November 2026
Ezee Valeting provides mobile valeting in Derbyshire and Staffordshire. This policy explains what personal information we keep when you use this website. Contact us at support@ezeevaleting.co.uk or 07544 819263.
What we collect
- Your name, mobile number, and email address.
- The address and postcode where the vehicle will be.
- Vehicle registration, make, and model, plus the service you choose.
- The appointment time, any notes for the driver, and the price, including a call-out if one applies.
- An account password if you create one. We store a protected version of the password, not the password itself.
Why we use it
We use this information to take the booking, show it in your account, send the confirmation and invoice, work out distance from DE15 9TU, and keep the diary from being double-booked. The legal basis is the contract for the valet, and our legitimate interest in running the diary and the account. We do not use your details for advertising, and we do not sell them.
Who else sees it
- Resend sends the confirmation emails. They receive the email addresses and the booking message.
- postcodes.io turns the postcode into a location so we can measure the distance. They receive the postcode only.
- If you sign in with Google or X, that service confirms who you are. You can also use an email and password instead.
- The valeter who attends the job needs your name, phone number, address, vehicle, and appointment time.
How long we keep it
Booking and invoice records stay while we need them for the visit, for accounts, and for any cancellation fee. Saved vehicles stay on your account until you ask us to remove them. Email support@ezeevaleting.co.uk to see, correct, or delete your information.
Your rights
You can ask for a copy of your information, a correction, deletion, a restriction, or a copy to take elsewhere. You can also object to how we use it. If you are unhappy, you can complain to the Information Commissioner’s Office at ico.org.uk.